2013 Programme

23 May 2013
8.30 am

Registration and Networking

Download poster presentations in pdf (19 MB)

9.00 am Welcome Address
Lau Kai Cheong
Chief Information Officer and Vice President
Integrated Information Technology Services
Singapore Management University
9:10 am IHL Forum Chair opening address
Tommy Hor
Senior Director
Computer Centre
National University of Singapore
9.20 am Ice Breaker

9.50 am

Going beyond the spreadsheet & database
SMU's BI & Analytics journey
– by SMU
download presentation in pdf (4.36 MB)

Going beyond the spreadsheet & database. SMU's BI & Analytics journey – by SMU
You've heard the trends and buzzwords before: Decision support systems. Executive information systems.Data mining. Business Intelligence (BI) and Analytics.
What do BI & Analytics really mean and are we finally delivering the information that our users need to succeed? Is it only about BI tools, technologies and fanciful charts? What are the implementation challenges faced, the user experience and benefits achieved? Have we really developed the successful collaboration among the business units and IT?
In this exciting presentation by Ms Vennila Vetrivillalan (Senior Manager, BI team in the Integrated Information Technology Services office at SMU), you'll learn about:

  • SMU's BI & Analytics initiative, including the business imperatives and needs
  • Implementation journey, challenges faced and key learning points
  • Strategy Maps and dashboards implemented, covering the strategic KPIs and key areas of admissions, student administration, human resource and faculty administration, and IT operational management
  • User experience and benefits achieved
  • Future plans and the road ahead

Join us on our BI & Analytics journey, as we go beyond the spreadsheet and database!

10.20 am Tea Break

10..50am

An experience of our migration of our DC through using of cloud technology
- by NIE download presentation in pdf (1.55 MB)

NIE moved to its new home from Bukit Timah campus to Yunnan Garden campus in year 2000. Since then it has been 12 years and during this period, NIE's computing resources has grown multiple fold. With constantly-growing demands and aging facilities, there is a need to build a new data centre with higher capacity and green technology that reduces energy consumption and provides better efficiency.

In this session, we would like to share how we collaborated with NIE estate team to build a new data centre that is "SS-564 Green Data Centre" ready. We will also share the challenges we faced and how we managed to continue deliver critical services through virtualization during the 48-hour relocation period.


11.20am

Cloud Services – Myth and Realities - by SUTD
download presentation in pdf (632 KB)

To embark on Cloud Services would be one of the top initiatives in view of rising costs and the need to scale up IT capacity on-demand.
Cloud Services have their challenges, pitfalls and hidden traps which could hamper your operations and delivery of services.

This presentation is to highlight the challenges and share SUTD's experience including security aspects

11.50am

SMU's IT Governance implementation Journey - by SMU
download presentation in pdf (1.85 MB)

In 2010, IITS adopted an IT governance framework that defines the key areas necessary to support SMU's vision, mission and goals. This framework is grounded on industry best practices such as CobiT,
ITIL and ISO, etc. In execution, the framework helps SMU's stakeholders come together systematically to determine the roles for IT in teaching, research, outreach and management.

In 2012, 15 IT governance projects were identified to help meet IITS's mission. These projects are categorised in the areas of Project Management and Systems Development, IT Service Management
and IT Risk Management and to be implemented in two years.

SMU will share our journey in the implementation of IT Governance, challenges, lessons learnt and benefits. Brief examples will be drawn from two projects; namely, assessing and managing IT risks and managing service desk and incidents.

12.20pm CIOs Panel Session

1.00pm

Closing Address and Lunch